OKAM Notification Issues Troubleshooting (O-KAM Pro app)

To receive alerts when activity is detected, check the following:

• Phone app permissions — Allow the app to send notifications in your phone’s settings.

• Camera settings in the app — Motion detection and notification must be enabled.

• System notification limits — Some phones limit how many notifications an app can send.


Phone app permissions:

  1. Open your phone's Settings.

  2. Scroll down to find Apps.

  3. Scroll down to find the app O-KAM Pro. Make sure notifications permission for this app is enabled.

(The exact menu names may vary slightly depending on your phone's brand.)


Camera settings:

  1. Open the O-KAM Pro app.

  2. Tap the preview footage to enter the live view page of your camera.

  3. Tap the gear icon (top-right).

  4. Tap Notification Settings, and make sure Push Notification is enabled.


Notification limits:

• Some Android phones limit how many notifications an app can display at the same time. If too many notifications accumulate, new alerts may not appear until older ones are cleared.

• This limitation depends on the phone model and Android version. iPhones (iOS) usually do not have this limitation.

• To avoid this issue, clear old notifications from the notification panel regularly.

• Tap “Clear all” or swipe left on notifications in the notification panel to remove old notifications.